Mandates from the Food Safety and Standards Authority of India (FSSAI) for e-commerce food business operators (FBOs):
- Food items delivered online must have a minimum shelf life of 30% or 45 days before expiry at the time of delivery. For example, if a packet of butter has a 10-day shelf life, it must have at least 3 days of shelf life left when delivered. For food items with longer shelf lives (e.g., 3 or 6 months), a minimum of 45 days of shelf life should remain at the time of delivery.
- No FBO can operate on any e-commerce platform without a valid FSSAI license or registration.
- Product claims made on e-commerce platforms must align with the information on product labels and adhere to FSSAI's Labelling and Display Regulations.
- Food items and non-food items should be delivered separately to consumers to avoid potential contamination.
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